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Each of the successful strategies is articulated using extremes. Using fictional characters (such as Joe Kerr, the spiteful asshole-boss (perhaps Juan Kerr would have been a better name!), and Wanda B. Goode, the progressive professional with halo), Nick uses these extreme behaviors to illustrate how people behave in the workplace, and how a manager’s modus operandi have a stifling and degenerative effect on their reports. The extremes serve as a humorous yet poignant perspective on the way people really do behave in the workplace – I bet you recognize yourself at both extremes if you look back on your career!