IT Leaders have been burnt badly over CRM (Customer Relationship Management). There are many failed CRM initiatives to dine out on. But CRM is set to face a resurgence as technology and business has matured towards being really ready for it. And this I think is they key reason why. CRM in the late 90s […]
Is CRM On Your Agenda? Read More »
How important is DR to your business? Probably not important enough!
How To Win the War on Disaster Recovery! Read More »
Cloud Computing, where the architecture of your technology estate is based upon the integration of third-party technologies and services, is gaining momentum in the industry. It’s a natural extension of outsourcing where an organization uses technology within it’s own physical boundary (i.e. its data-center) but the technology is owned and operated by the vendor. The
Can You Afford the Cloud? Read More »
A leader’s word is their bond. That’s what their followers expect, but when that commitment continually fails, it’s a slippery slope. Has your boss ever agreed to deliver something, and then let you down? Annoying isn’t it? A position of leadership is a privilege and a responsibility, and that responsibility is to create the environment
Is the Road to Hell is Pathed With a Leaders Good Intentions? Read More »
I found an interesting article on mashable.com where the blocking of content is discussed. With the rise of cloud computing and increasing number of teleworkers, IT leaders might be putting their business at risk if they are not in control of their ISPs, who may act on their own discretion to block connectivity. The link:
Beware of the Danger of Blocking on the Web Read More »
A Leader isn’t a Leader without Followers. This is convention, but do you know what type of Follower you are, and what type of Followers do you have as a Leader? Take a look at this HBS Working Knowledge article which discusses the various categories of Follower – although it’s important to understand that a
Web 2.0 Enabled Followership: Implications Read More »
The IT Industry has come along way since its professionals were consigned to the basement floors in the domain of flashing lights and large reel-to-reel tapes. IT is Business. IT is the core of commerce. IT has a seat at the Executive table . So what’s to like about the industry recently emerged from a
5 Reasons Why To Love The IT Industry, and 5 Reasons To Hate It Read More »
I surveyed a number of Technical Professionals on the subject of going around their boss. The results were surprising. Going around your boss is generally frowned upon – it’s ethics are questionable. Ethics and business don’t always go together, even if you think they should. The truth is, an organization is comprised of humans with
The Shocking Truth of Bypassing Your Boss Read More »
To continue the recent thread of posts about BPM, we’re going to look at the Real Tough Sell of it. BPM is about Evolution, not Revolution: The Western world is addicted to the Quick Fix, Instant Gratification and Revolution. High Impact is expected. BPM follows the concept of Kaizen (a Japanese philosophy) where the organization
Why BPM is a Real Tough Sell to Your Boss Read More »
Is your IT Ops team productive and always on top of their game? No? Then maybe it’s their morale that needs a boost. There are some simple, low-cost and very effective things that can be done to improve this, and you’ll see that morale and productivity is boosted: Invest in information boards:Using the traditional dot-matrix
10 Top Tips That Will Improve Morale in the IT Ops department Read More »
