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Reading The Scene: Improving Business Operations

Estimated reading time: 2 mins

Business is very much dependent on context, and thus the area you’ve set yourself up in, and how you’ve gone about that, is going to dictate your revenue for each month. Finding the best area for your niche isn’t always going to be easy to do, as a lot of people have the same ideas at once, so you’re going to have to outdo the rest of the market in order to sell as much as you can. So when it comes to reading the scene, what can the market tell you about your business operations?

Try to Follow Through on Business Plans

There’s nothing wrong with needing to adjust your business plan because of a new venture or gap in the market you know you can fill, however, to get a business off the ground in the first place, this is the best step to try and accomplish.

When it comes to needing to adjust a business plan, and that happens often so don’t be worried about this arising, don’t just throw your model away. Working with what you already have is a whole lot easier than trying to start over, and that means you need to work with your setup rather than against it. So follow through on a business plan by making changes and seeing how they work with your office life and employees; the two main areas that can be let down by this.

You May Need to Better Customer Service

Greetings emails go far. If you operate on a half digital and half physical level, as almost all business do nowadays, take advantage of this. There’s a lot you can do with a mailing list, such as send out exclusive offers and promotions, and have surveys filled in anonymously at a quick rate that works a lot better than asking someone to do so in store.

Customers like to be busy people, and a lot of the time only spend about 18 seconds on virtual marketplaces. Getting them in store is going to do a lot more favours for your skills as a result of this.

If you think you need a bit of a crash course, then take one! Learn a technique like that of Lean Six Sigma to study these little imperfections at a more detailed glance, and become a true regarded mind in your field.

See if Your Pricing is Competitive

If you know you have a good product, yet somewhere else sells something similar at a lower rate, you can’t expect a customer to stay loyal for very long. So you need to get competitive.

A high price tag is an assurance of quality. If you have yourself already a bit of a following, then this could work out well for you. If not, try a sale. Samples are one of the best things to get a person interested; they’re free, and people can come back for more if they’re not sure without having to commit. Use this to full effect!

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About the author /


Simon is a creative and passionate business leader dedicated to having fun in the pursuit of high performance and personal development. He is co-founder of Applied Change, a Business Change consultancy based in the UK. Simon is also an Ambassador for Gloucestershire business. Simon is an Associate Member of the Chartered Institute of Professional Development.

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SimonStapleton.com located at Watledge , Stroud, UK . Reviewed by 18,205 readers rated: 1 / 10
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