staff turnover

3 Ways Investing in Staff Training Will Improve Your Customer Experience

Investing in staff training is a crucial component of any business strategy. It’s been shown that providing your employees with high-quality customer service leads to a higher level of enthusiasm and better overall customer satisfaction. High-quality customer service leads to more referrals, which means that you have more potential customers coming your way.Here are three […]

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Ways to Create A Better Workplace For Your Team

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As a business leader, it is important to consider how you can create a better workplace for your team. You cannot expect your team to come in and excel every day without taking action to provide a welcoming, supportive and comfortable workplace and it is often issues in the workplace which leads employees to leave

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Surprising Ways That Your Business Is Wasting Its Capital

How To Kit Out An Employee Coffee Lounge

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It’s important to make your place of work a place where employees love to work, after all they are important and the cost of high staff turnover can be crippling to a business. One way to make the workplace a more enjoyable place is to ensure that there is a good and comfortable place for

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Top 5 Challenges That Small and Medium Sized Enterprises Face

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SMEs or small and medium-sized enterprises are defined as independent companies with fewer than 250 employees. Almost 98 percent of all businesses in the United States are small and medium-sized companies. This is on par with the rest of the world. SMEs account for 95 percent of all global businesses. SMEs play major roles in

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Be The Employer Everybody Wants To Work For

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Hospitality sectors can experience up to 300% turnover rate in hotels and 100% for fast-food restaurants. Other industries, such as software and IT struggle with a 22% turnover rate, while retail hits almost 60%. Unfortunately, when staff voluntarily leaves a company, there is a high cost associated with their departure: From recruiting expenses to the

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