NFRs: The mysterious requirements of a business

Non-Functional Requirements (NFRs) are often the ‘unsaid’ requirements of a new product or system. NFRs should describe an important business context. Organizations who express new requirements of an IT system or a product tend to be much better at describing how something should work rather than the conditions in which it should work. For IT departments, […]

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Creating technical innovation in a regimented world

In today’s climate of risk management, compliance, ITIL, Prince II and sophisticated management (the ‘regime’) innovation often loses out, as strict control of projects and operations demand repeatable, mature processes. A lot of investment goes into that situation, and changing them is costly and disruptive. So how inside a regime can innovation be stimulated without being

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How to Tune Into Language as a Technical Leader

Technical professions require precision in language. We can’t express computer program code in slang, as much as we can’t express an insurance illustration without being exact. So in our profession, you’d expect all articulation and use of language to be unambiguous and precise, wouldn’t you? Well research has shown that technical professionals can still lack

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Using Chaos to Organize large scale programs and projects

I frequently see and hear about how organizations struggle with the planning of programmes or large scale projects, as is often the case nowadays, they involve the integration of many partners, business units, mavericks, doubters and in summary complexity. The complexity, at first, creates chaos which manifests itself as overwhelming dependencies and uncertain delivery dates.

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Is Governance a pain in the ass?

‘Governance’ is a term that is becoming more and more popular in today’s business. Governance, in essence, is the process of policing an organization internally, making sure standards and policies are adhered to, budgets are kept and that decisions are rational and appropriately transparent. Governance is there to ensure your organization complies with Sarbanes-Oxley, should

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Suggest a subject

I frequently receive suggestions on subjects; these are always helpful – it helps me focus my writing on to topics that have value to you… and that’s why I do this: to add value to the community of technical professionals. So I’d like to hear from anyone who has a suggestion for an article on

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No Excuse Leadership

Below is a link to a great article that discusses No Excuse Leadership, which I think you should read. Why? Well I think it discusses an important aspect of leadership (and I stress leadership and not management) – creating a vision that inspires an organization to break down resistance to change and to set behavioral

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Perfectionism vs Pragmastism: Career Implications

This is a debate I often see in technical circles, mostly between technicians and their less technical managers or stakeholders. It’s a debate that often leads to conflict or a reduction in morale or motivation in each party. It has career implications too; as technical leaders aiming to build a career, its something we need

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