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Brilliant Basics: Converting ideas and opportunities in technology to business value

Nobody has the monopoly on good ideas. You may find yourself in a situation where you have a good idea that can revolutionize your organization, if only ‘management’ could see it. You’re bursting at the seams to speak to someone who can sponsor the idea and make it happen. For the bright technical professionals who

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Brilliant Basics: Getting the Most from Email Communication in Business

The Internet has brought unprecedented access to information, and to each other. Using email, we are now able to contact friends, family and colleagues worldwide at the same time and from the same place, at low cost and effort. The trouble is, (for the same reasons) other people can contact us, often unsolicited. Spam is

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Are there Lightworkers in your department?

This is a continuation of the topic of Lightworkers and Darkworkers currently buzzing around on a few blogs; I wrote about Darkworkers here. Lightworkers, as defined by Steve Pavlina here,  believe their primary role is to serve the greater good of humanity, and act in general terms selflessly. This doesn’t mean Lightworkers will starve to

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Are there Darkworkers in your department?

The concept of Darkworkers and Lightworkers is buzzing on a couple of blogs I favor at the moment. In essence, Darkworkers align themselves to the needs of themselves, i.e. they are selfish individuals who live only for personal gain. On the flipside, Lightworkers align themselves to the needs of humanity. It’s important at this time

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NFRs: The mysterious requirements of a business

Non-Functional Requirements (NFRs) are often the ‘unsaid’ requirements of a new product or system. NFRs should describe an important business context. Organizations who express new requirements of an IT system or a product tend to be much better at describing how something should work rather than the conditions in which it should work. For IT departments,

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How to Tune Into Language as a Technical Leader

Technical professions require precision in language. We can’t express computer program code in slang, as much as we can’t express an insurance illustration without being exact. So in our profession, you’d expect all articulation and use of language to be unambiguous and precise, wouldn’t you? Well research has shown that technical professionals can still lack

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Perfectionism vs Pragmastism: Career Implications

This is a debate I often see in technical circles, mostly between technicians and their less technical managers or stakeholders. It’s a debate that often leads to conflict or a reduction in morale or motivation in each party. It has career implications too; as technical leaders aiming to build a career, its something we need

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