What to know before seeking the help of a professional

Estimated reading time: 2 mins

There are several times in life where you may need to enlist the help of a professional. Be it a private medical issue, a legal case or a home improvement project, you’ll need to be able to rely on their experience and expertise to deliver your desired outcome.

With matters of such personal importance you don’t want to rush into things. Settling on the wrong provider could leave you out of pocket or worse, in bad health. Here’s what to consider before taking the plunge.

Do your research

First of all, speak to your family and friends and ask if they can recommend a person or company they’ve used in the past. From here you should dig a little deeper to make sure these professionals have expertise in fields relevant to you and your needs. Assess their online profiles and look for promises of service too – not just size and reputation.

Finally, read through customer reviews on independent sites such as Trustpilot. Are there common themes around issues such as poor communication? Research finds that we read an average of 10 online reviews before feeling able to trust a local business.

Compare quotes

With your candidates identified, now it’s time to shop around and ask for quotes. Depending on the scope of the service you’re using this may be your opportunity to gauge their competence and personal skills. If they’re an architect or landscape gardener for example, does their vision fall in line with yours? Have they got back to you promptly and in a professional manner?

As with most services it’s worth comparing what’s on the market. Prices can vary wildly and there may be room for negotiation, so don’t be afraid to question whatever’s put to you first time round.

And if they don’t meet expectations…    

Sometimes even with the best of intentions, things can go wrong. If your chosen professional makes a mistake the consequences can be significant for your physical, mental and financial health. It can also feel like time wasted if you’re back to square one.

Thankfully there are people you can contact to make a professional negligence claim. If you’re successful you could secure compensation for your losses and the impact they’ve caused. You could also have your case taken on a no win no fee basis, meaning there’s no risk on your behalf whatsoever.

There is a legal time limit on professional negligence claims, so don’t hesitate to reach out if you think you have grounds for complaint.

Do you feel ready to seek professional help? Whatever your situation and cause, follow the advice above to ensure as smooth a journey from start to finish as possible.


About the author /

Simon is a creative and passionate business leader dedicated to having fun in the pursuit of high performance and personal development. He is co-founder of Applied Change, a Business Change consultancy based in the UK. Simon is also an Ambassador for Gloucestershire business. Simon is an Associate Member of the Chartered Institute of Professional Development.

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