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You might be a great chef or know the hospitality market like the back of your hand, but, setting up a successful restaurant is no easy feat. However, if you have the skills, passion, and dedication; there’s no reason that your establishment won’t become the next place that everyone in town is rushing to get a reservation for. You may have raised the capital, spoken to your financial advisors, sourced the investment, and know exactly what sort of cuisine you’re going to serve, but the hard work doesn’t stop there; it’s only just beginning.
Whatever business someone ventures into; getting off to the best start possible is crucial, especially in the food and drinks industry. There’ll always be somewhere else to grab lunch or dinner, so you need to leave a great impression on your first guests and make sure that they leave with a great taste in their mouth. If people are paying for their service, food, and beverages; they’ll expect to be impressed, and get more than they would at home for free, and remember your end goal is to delight your customers. The following are some ideas, inspiration, and advice for budding restaurateurs who want to kick their business off to a successful start.
The Right Team
One of the (many) things that could lead to a customer either returning or vowing to never return again is the level of service they receive. Therefore, all of your staff, and you need to be warm and friendly, attentive, and knowledgeable about the menu. People are likely to ask questions, and in your opening weeks there will likely be critics and reviewers seated at various tables, so make sure the quality of service you provide is the best it can be. It’s worth heading to sites like https://www.focusmanagementconsultants.co.uk/ and ensuring that you get the right team on board.
People will often give establishments where they’ve received poor food a second chance if their server provided enough care and apologies, so bear that in mind at all times. If you walk around and use your restaurant so that you can see it through a customer’s eyes; you’ll get a clear idea of what you need to do to improve in all areas, and your new business will begin to bloom.
The Right Ambiance
When you’ve chosen your new restaurant’s venue; the establishment should be in an area where the residents and foot traffic are likely to want to eat your cuisine and are happy to pay your prices. However much market research and audience testing your do beforehand; there are certain elements to an eatery that every patron will expect, and that should always be of a high standard. Your cleanliness and hygiene should be of paramount importance to your establishment; invest in a reputable team to do your restaurant cleaning and ensure that regular checks are being carried out whether you’re due an inspection or not.
One bad online review of your hygiene levels, or even the cleanliness of your bathroom or kitchen areas, could lead to a dramatic drop in custom, so make sure you’re keeping on top of it daily, and the ambiance and environment are a priority. Accessibility is also a key factor to ensure that you can welcome all guests through your doors. Therefore, you’ll need to check the spacing and layout of your restaurant environment and ensure people can get in and out with ease.