These people don’t know that their career is over in 10 years


Estimated reading time: 3 mins

Robots, Artificial Intelligence and Self-Driving Cars are changing the world (but for the better?) For some people, it will mean losing their jobs. Who is in the list?

  1. Taxi Drivers: Uber alone won’t kill the taxi market (as after all, Uber drivers are still taxi drivers) – it’s self-driving cars that will kill this market. Taxi drivers in the developed countries will soon see their customers switch to automated cabs – a bit like the ‘Johnny Cab‘ in the original Arnie-version of Total Recall.
  2. Courier Drivers: for the same reason, courier drivers will become a thing of the past, when these services will become fully automated by the same technology as self-driving cars. Not just that: courier services are also under immediate threat from air bound courier services offered by drone-delivery.
  3. Fast-Food Cooks: for people who like their food fast and served according to a precise specification, their paper-wrapped meals will soon be cooked up by robots. They can work all day without a break, won’t spit in the food, and produce results within a micrometer of their specifications.
  4. Bartenders: much like automated fast-food chefs flipping burgers, robotic bartenders will mix you up a mojito whilst pulling a pint of craft beer without expecting a tip. The jolly bartender in the apron will become consigned to the history books.
  5. Baristas: even our favorite coffee will be served by a machine, who will happily brew us our tenth triple-shot americano of the day without complaint, or a smile. Coffee will never taste so predictable.
  6. Till Clerks: have seen it already in the supermarkets – self-service is reducing and removing the need for till clerks. This shift towards self-service will be observed in a growing number of retail outlets as the technology develops.
  7. Receptionists: your friendly receptionist at the check-in desk of your hotel or place of work will be out of a job. You might have already used automated check-in/check-out services in a hotel. Concierge services, powered by AI, will soon be replaced too
  8. Switchboard Operators: voice-recognition and AI is changing the face (or voice) of switchboards. We won’t need operators to direct our calls – within ten years this will be entirely automated.
  9. Typists: for the same reason as above, typists will become a thing of the past. Not just because voice recognition is getting better, but also because Artificial Intelligence will shape and elaborate our written communications.
  10. Fabricators: 3d printing is changing manufacturing, and soon entire complex machines and components will be produced without human intervention or the need for complex industrial processes.
  11. Call Centre Agents: voice recognition and AI is enabling customer services to be provided without talking to a human being, as well as the shift towards self-service and AI-driven web-chat, drastically reducing the demand for a human-based call centre workforce.
  12. Mortgage Advisors: AI and knowledge management has enabled ‘robo-advice’ on a grand-scale. Soon we will be taking advice from a computer on what the right mortgage product is for us.
  13. Financial Advisors: for the same reason as above, the future for Financial Advisors are doomed. They will not be able to compete with their silicon-based competitors – not just on speed, but the cost of making a mistake (to err is human) will be too great.
  14. Ticket Inspectors: because paper tickets will be found only in museums. The proliferation of barcodes (like QR codes), 3d smartphones and smart-watches has enabled a revolution in the way we hold and present tickets
  15. Airline pilots: we are getting used to the ideas of self-driving cars – so why not self-flying planes? Auto Pilots already fly most of the flight so the next obvious step is to fly the whole journey.


About the author /

Simon is a creative and passionate business leader dedicated to having fun in the pursuit of high performance and personal development. He is co-founder of Truthsayers Neurotech, the world's first Neurotech platform servicing the enterprise. Simon is also an Ambassador for Gloucestershire business. Simon is an Associate Member of the Chartered Institute of Professional Development and Associate Member of the Agile Business Consortium.

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