It’s a question that most business owners ask themselves at least once or twice. Or, they ask their management team this question at some point in their career. Success is measured differently for every business, and some measure their success in the way that they feel, with others knowing they are successful because they are […]
Measuring Your Business Success Read More »
Pleasing customers has never been harder than it is right now. Everyone demands and expects so much from a business, often more so than they can ever provide. God forbid if something ever goes wrong with one of their products or services, some customers can go on a full blown rampage to you. Often we
Customer Pleasers To Help With Retention Read More »
It’s important for any business to work hard on drawing new customers. However, according to statistics, a new visitor to your website is only about 20% likely to make a purchase. A customer who has already purchased something from you, on the other hand, has a 60% chance of doing this at least once again.
Keep Customer Satisfaction & Loyalty: 4 Mistakes to Avoid Read More »
Understanding your user base is one of the most important aspects of your business. Knowing how your customers are reacting to your interface, products, customer support system, and ads across the net is how you gain a foothold on your customers to sustain and increase customer retention.Analytics are conquering the internet nowadays, with stats on
How to Increase Customer Retention Read More »
Trying to convince a customer to buy your product is hard work and takes a lot of effort, but convincing that customer to do business with you again can be even more difficult. The act of convincing a consumer to stay with your company and continue to do business is known as customer retention. Customer
B2B Marketing Tips To Increase Customer Retention Read More »
One of the most difficult challenges of the business world is to combine offline and online interactions in a such a way that you don’t duplicate efforts, but instead complement both strategies for the best. Indeed, despite the appeal of digital communications, there is no denying that your clients exist on the web and on
Combining IRL & Online Engagement Strategies Read More »
