customer loyalty

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How Easy Really Is It To Start An Online Business?

Although it may seem like strange times in the wider world, there’s actually never been a better time to set up an online business. Working in this way is the dream for many of us – being able to work from any location, and at times that support our other responsibilities and goals in life. […]

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Top Signs It’s Time to Expand Your Business

If you’re thinking about expansion then, firstly, congratulations! It’s a big deal to get through your first few years of business, and you deserve to celebrate that. But don’t take the plunge into expanding until you know if it’s the right time or not. These signs will help you decide either way. You’re Run Off

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Overlooked Aspects of Customer Service that Pay Off

Having loyal customers is a very good indicator that you have a popular business that stands a very good chance of becoming a big success in the future, but before you can have a loyal following, you need to turn one-time customers into regulars. One of the most effective ways of convincing them to come

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4 Reasons Why Making Things as Easy as Possible for Your Clients Is a Path to Success

There are many benefits to being primarily “action-oriented” in business in general, and especially when running an entrepreneurial venture. Among these benefits, are the facts that you can quickly go through a process of trial and error, identifying what works, and dropping what doesn’t.Nonetheless, one mistake that many entrepreneurs make is getting a service up

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Keep Customer Satisfaction & Loyalty: 4 Mistakes to Avoid

It’s important for any business to work hard on drawing new customers. However, according to statistics, a new visitor to your website is only about 20% likely to make a purchase. A customer who has already purchased something from you, on the other hand, has a 60% chance of doing this at least once again.

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How to Increase Customer Retention

Understanding your user base is one of the most important aspects of your business. Knowing how your customers are reacting to your interface, products, customer support system, and ads across the net is how you gain a foothold on your customers to sustain and increase customer retention.Analytics are conquering the internet nowadays, with stats on

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