customer experience

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Keep Customer Satisfaction & Loyalty: 4 Mistakes to Avoid

It’s important for any business to work hard on drawing new customers. However, according to statistics, a new visitor to your website is only about 20% likely to make a purchase. A customer who has already purchased something from you, on the other hand, has a 60% chance of doing this at least once again. […]

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Top 5 Challenges That Small and Medium Sized Enterprises Face

SMEs or small and medium-sized enterprises are defined as independent companies with fewer than 250 employees. Almost 98 percent of all businesses in the United States are small and medium-sized companies. This is on par with the rest of the world. SMEs account for 95 percent of all global businesses. SMEs play major roles in

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6 Tips To Improve Your Sales Performance For Future Success

The world of business is competitive, and whatever sector you are in, new startups are coming into the market on a daily basis. To ensure you stay ahead of these rivals, trying to stay out of the ‘race to the bottom’ mentality is critical. This type of business model should be avoided, as it can

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How Can You Make Customer Experience With Less Hassle?

You would think that because you have something to offer consumers, that they would immediately afford you a little bit of patience. Consumers are not robots, so of course, they can express the quality of patience, but why should they? Do you really offer them something that nobody else does? It may be similar but

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Improve the Experience of Your Online Shoppers

More and more businesses are selling products online these days, and this means a high level of competition if you run an internet business. Therefore, you need to be looking for ways in which you can improve the experience of your customers wherever you can. There are various ways of achieving this feat, and we

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