business

Don’t try and be Clever, Stupid: Using language for the layman

Do you sometimes get blank stares when discussing IT matters with the business? Or maybe you get push-back on changes you want made, but the push-back is non-specific or seems irrational? Well maybe the reason is because you’ve lost your audience in your use of language. I come across situations very frequently where this is the […]

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White Paper or Sh1te Paper?

How many of the ‘White Papers’ (technical white papers) do you read are quality, informative items, and how many are just marketing crap? In my early career, I found White Papers to be an effective, informative and free way of learning about technology. I used to read a lot of them. Back then (I’m talking

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You Must Industrialize IT to Secure your Organization’s Future

Can you afford to continue wasting time and resources by re-inventing the wheel and firefighting? This is the question many IT leaders are asking themselves in light of a downturn in financial markets and pressure to get more from less.Recent keynote addresses by companies like IBM and Forrester say that IT must move away from

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Do you remember your first impressions of a computer?

Everyone, nowadays, in a technical role uses a computer. It saves us a lot of time and energy. I’m not a number crunching expert, a speedy mailman who can travel the world in an instant or a writer using calligraphy, so I let the computer do it. My impression of a computer now is a lot

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Build an Information Catalog

Information is the basis of the modern world. It’s the Information Age (wasn’t that Oracle who had that in their strapline in the 90s?) Information is power, so they say. But how do you get your information?This article covers how we get information from external sources, i.e. it isn’t about the coffee-machine chat. I’m talking

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Communicating Bad News

Communicating Bad News Effectively: A Guide to Delivering Difficult Messages

Nobody enjoys delivering bad news, but at some point, we all have to. How you communicate bad news significantly impacts the outcome.

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