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The best articles and my favourite subjects.

Build an Information Catalog

Information is the basis of the modern world. It’s the Information Age (wasn’t that Oracle who had that in their strapline in the 90s?) Information is power, so they say. But how do you get your information?This article covers how we get information from external sources, i.e. it isn’t about the coffee-machine chat. I’m talking […]

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Creating technical innovation in a regimented world

In today’s climate of risk management, compliance, ITIL, Prince II and sophisticated management (the ‘regime’) innovation often loses out, as strict control of projects and operations demand repeatable, mature processes. A lot of investment goes into that situation, and changing them is costly and disruptive. So how inside a regime can innovation be stimulated without being

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Using Chaos to Organize large scale programs and projects

I frequently see and hear about how organizations struggle with the planning of programmes or large scale projects, as is often the case nowadays, they involve the integration of many partners, business units, mavericks, doubters and in summary complexity. The complexity, at first, creates chaos which manifests itself as overwhelming dependencies and uncertain delivery dates.

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Is Governance a pain in the ass?

‘Governance’ is a term that is becoming more and more popular in today’s business. Governance, in essence, is the process of policing an organization internally, making sure standards and policies are adhered to, budgets are kept and that decisions are rational and appropriately transparent. Governance is there to ensure your organization complies with Sarbanes-Oxley, should

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Communicating Bad News

Communicating Bad News Effectively: A Guide to Delivering Difficult Messages

Nobody enjoys delivering bad news, but at some point, we all have to. How you communicate bad news significantly impacts the outcome.

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Principle vs Specific arguments

I’m constantly reminded how a dynamic of argument and debate is in the wrong place. A recent issue cropped up where a colleague was pushing back to a technical supplier because insufficient information had been provided against a change request. The problem though was that the phrasing of the pushback was principle-based, i.e. he argued

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