Your company’s gateway to the Internet is replacing your Shop Window and your Telephone Switchboard. Outage can be measured in lost dollars and reputation.If you pick up the phone to make a call and don’t here the dial-tone, what do you do? You might swear and bang the receiver repeatedly in disgust. If you go to a retail outlet and […]
Why IT Infrastructure really is the ‘Dial-Tone’ of Business Operations Read More »
How many of the ‘White Papers’ (technical white papers) do you read are quality, informative items, and how many are just marketing crap? In my early career, I found White Papers to be an effective, informative and free way of learning about technology. I used to read a lot of them. Back then (I’m talking
White Paper or Sh1te Paper? Read More »
BPM isn’t a fad nor a bolt-on to business. BPM is a model for business and it is growing. BPM is about continuous improvement and scale through technology. BPM must be recognized at the highest level in an organizational to truly deliver on the promises sold by vendors. Here’s why:Continuous improvement is the primary business
Why Business Sponsorship and a Center of Excellence is Key to BPM Success Read More »
I’ve just come from the Forrester IT Forum in Lisbon, Portugal, and discovered a number of insights that crystallized some thoughts I’d been having for a while. One of these insights that resonated especially was the future of IT Leadership and the potential fork in the road of the IT career path.During the last few
Prepare for the Future of IT Organization, or Be Left Behind Read More »
Everyone, nowadays, in a technical role uses a computer. It saves us a lot of time and energy. I’m not a number crunching expert, a speedy mailman who can travel the world in an instant or a writer using calligraphy, so I let the computer do it. My impression of a computer now is a lot
Do you remember your first impressions of a computer? Read More »
The concept of Darkworkers and Lightworkers is buzzing on a couple of blogs I favor at the moment. In essence, Darkworkers align themselves to the needs of themselves, i.e. they are selfish individuals who live only for personal gain. On the flipside, Lightworkers align themselves to the needs of humanity. It’s important at this time
Are there Darkworkers in your department? Read More »
