The importance of CCAAS solutions in helping businesses to offer exceptional customer experience for businesses in the UK can’t be ignored. This is evident as more businesses are embracing cloud solutions to enhance the customer experience. Customer service is a critical component of any business because in most cases it is the first point of contact […]
Top 5 Reasons Why Every Business Must Adopt CCAAS Read More »
Telephones are still an essential communication channel for businesses despite claims that the growing number of tech-savvy youngsters have made phone calls obsolete. The reliability and ease of access that conventional telephones offer are second to none and it’s a habit that people can’t get away from, although customers may find VoIP, social media, and
Toll-Free vs Normal Phone Number: Which Is Better For Business? Read More »
When you set up your own business, one of the most important considerations is making the right impression on your prospective clients. It’s often the smallest details that let businesses down because so much effort is put into key areas such as the business plan, budget, sales, and marketing that these details get overlooked. However,
Two Vital Ways to Ensure Your Small Business Has a Professional Image Read More »
You must be able to trust your accountant since they’re handling your money and maintaining your books. However, accountants can be incompetent, overworked, unqualified for the work they do, or just downright criminal. Let’s take a look at some of the red flags that should let you know that you might need to start looking
6 Signs You May Need to Look for a New Accountant Read More »
CEO’s are always under pressure to grow their company’s revenues. That’s why the average CEO is constantly on the lookout for emerging opportunities, as well as ways to improve on internal efficiency. All this requires resource commitment, resources that must be well invested for the best possible returns. If you are a CEO and are
The 5 Best Investments CEOs Can Make Read More »
A poor workman blames his tools, or so the saying goes. In actual fact, tools are important, and not providing you and your workforce with the best equipment you can afford could be damaging your business’s productivity. With the right tools, you’ll get things done faster and more efficiently, allowing you to compete with rival
Are Cheap Tools Damaging Your Business? Read More »
