Just recently, I decided that I have to grow my business to achieve my long-term goals. In this post, I share how I approached it and how I have struck upon a simple solution
Streamline Your Customer Experience Using Online Forms Read More »
No matter the budget, size, scope or scale of your business and no matter who you are as a leader, you’ll always have plenty of tools at your disposal, whether they are physical things stored on a bench or toolbox, or whether they are a set of mental techniques or digital tools – you will
Blaming Your Tools Is Bad For Personal Development Read More »
The Industrialization of IT and ITIL demands IT Leaders to make processes robust and repeatable, and an essential part of this transformation is ensuring that information is exchanged consistently in the right way using the right forms and templates. But so many IT organizations I meet reinvent the wheel – they make their own forms
Save Time and Energy! (with IT Templates) Read More »
BPM (Business Process Management) projects have been initiated in many of the organizations I talk to – it’s a hot topic. Vendors and consultants will be making all sorts of promises and bold claims – so I thought I’d document some of the things NOT TO DO. Jeepers I wish I had this info only
15 Blunders to Avoid when Implementing BPM Read More »
