Customer service is a fundamental part of any business, but customers nowadays have more exacting expectations than ever before. Being left on hold for what feels like a lifetime? Emails that are left unresponded to for days? Practices like these are just not going to cut it with the modern consumer.Efficiency, convenience, and personalized service […]
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Almost all businesses rely on online technology of some kind these days. You have a website to run and email is an essential communication tool for any company. There are a lot of other great online tools that can improve communication as well, like live chat or voice over internet protocol systems. If you want
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A powerful combination: social media + CRM strategies. Because, thanks to it, you will gain exclusive insights and knowledge to understand your customers. It is key, because it plays a fundamental role in growing your business.It will bring you advantages over your competitors, and that is why you need to exploit it. In this article,
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Jobs in the eCommerce industry are booming
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