Nobody enjoys delivering bad news, but at some point, we all have to. How you communicate bad news significantly impacts the outcome.
Communicating Bad News Effectively: A Guide to Delivering Difficult Messages Read More »
I’m constantly reminded how a dynamic of argument and debate is in the wrong place. A recent issue cropped up where a colleague was pushing back to a technical supplier because insufficient information had been provided against a change request. The problem though was that the phrasing of the pushback was principle-based, i.e. he argued
Principle vs Specific arguments Read More »
This might resonate with you if you’re a technical professional: how many times have you been asked to do a piece of work (often portrayed as a ‘small’ job) which disrupts planned activities and means one of both slip or are done with compromise? A study in 2002 found that IT departments can be spending
The impact of Unplanned Work Read More »
Below is a link to a great article that discusses No Excuse Leadership, which I think you should read. Why? Well I think it discusses an important aspect of leadership (and I stress leadership and not management) – creating a vision that inspires an organization to break down resistance to change and to set behavioral
No Excuse Leadership Read More »
This is a debate I often see in technical circles, mostly between technicians and their less technical managers or stakeholders. It’s a debate that often leads to conflict or a reduction in morale or motivation in each party. It has career implications too; as technical leaders aiming to build a career, its something we need
Perfectionism vs Pragmastism: Career Implications Read More »
[…] managerial title, but because you know what the hell you’re talking about. It’s the esoteric nature of your subject matter that makes your input vital to the success of decisions. Take this scenario: you’re a programmer working on a niche application. The project’s success or failure could hinge on your understanding of the codebase. […]
How to Use The Five Types of Power as a Leader Read More »
