rapport

How to Deal With Co-workers Who Don’t Respond to Your Emails

In this post I will explore the reasons behind non-responsiveness, the impact it can have on your work, and practical strategies to address the issue.

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How to Harness Mindful Listening in Difficult Conversations

Master mindful listening in difficult conversations. Build trust, overcome barriers, and enhance understanding. Let’s unlock the power of empathetic communication.

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Over Here! Getting Your Customers’ Attention

While the skill of acquiring clients is something we learn over time, getting the customers we need is a battle we have to win right away. Because of such an oversaturated marketplace, we find ourselves in direct competition with anyone and everyone who passes within our peripheries. This does mean that we have to be

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3 Language Strategies for Building Rapport with Colleagues and Clients

People like people like themselves. This is a well-researched (and often written about) fact. Did you know there is a way to build rapport with colleagues or clients by mirroring their language?You might have already heard about ‘mirroring’ body-language to build rapport (if not, then check out my post 7 Ways To Become Liked in

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