management

Communicating Bad News

Communicating Bad News Effectively: A Guide to Delivering Difficult Messages

Nobody enjoys delivering bad news, but at some point, we all have to. How you communicate bad news significantly impacts the outcome.

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Principle vs Specific arguments

I’m constantly reminded how a dynamic of argument and debate is in the wrong place. A recent issue cropped up where a colleague was pushing back to a technical supplier because insufficient information had been provided against a change request. The problem though was that the phrasing of the pushback was principle-based, i.e. he argued

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No Excuse Leadership

Below is a link to a great article that discusses No Excuse Leadership, which I think you should read. Why? Well I think it discusses an important aspect of leadership (and I stress leadership and not management) – creating a vision that inspires an organization to break down resistance to change and to set behavioral

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types of power

How to Use The Five Types of Power as a Leader

Where does a leader get power from? A leader can use 5 types of power: here’s advice on when these powers should be used, and perhaps when not

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