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Tips on How to Improve Your Customer Service

Once you start your business, you have to focus on your customer service in order to maximize user satisfaction. Just because the competition in the business field is very high, customers simply want to receive the best service there is and they will not tolerate companies that do not pay attention to their needs.Customer service […]

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Leadership Qualities You Probably Need To Work On

Do you consider yourself to be a great leader already, or is this something you aspire to be? All great leaders know that there’s always room for improvement. Some take courses such as an online IT masters to develop their skills and gain the right knowledge. Others learn through mentors with great experiences to know the do’s and

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Don’t try and be Clever, Stupid: Using language for the layman

Do you sometimes get blank stares when discussing IT matters with the business? Or maybe you get push-back on changes you want made, but the push-back is non-specific or seems irrational? Well maybe the reason is because you’ve lost your audience in your use of language. I come across situations very frequently where this is the

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