workplace engagement

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Employee Engagement – 5 Ways to Gamify Your Office and Boost Productivity

Workplace engagement figures are staggeringly low, which can lead to poor productivity, unnecessarily long hours in the office, or poor performance in general. Some offices attempt to combat this issue by offering a more enjoyable environment with amenities such as games rooms, ping pong tables, and other fun activities. If you are searching for ways […]

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millenial

5 Ways Contact Centers Can Attract and Retain Millennial Workers

Only 29 percent of millennials today are engaged in the workplace, meaning they’re emotionally and behaviorally connected to their jobs and employers, according to recent research by Gallup.Yet, with millennials expected to constitute 46 percent of the workforce by 2020 and demand for skilled call center employees on the rise, organizations need to find ways

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