principles

Delivery is still the top concern of Execs!

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I’ve been mixing with some of the top Execs (CIOs, CTOs, Heads of IT) over the last few days at the Forrester IT Forum in Lisbon, Portugal, and I’ve had a number of conversations about the top issues they face. Not surprisingly, delivery is still the key concern. What I discovered though is that this […]

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Principle vs Specific arguments

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I’m constantly reminded how a dynamic of argument and debate is in the wrong place. A recent issue cropped up where a colleague was pushing back to a technical supplier because insufficient information had been provided against a change request. The problem though was that the phrasing of the pushback was principle-based, i.e. he argued

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