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5 Ways Contact Centers Can Attract and Retain Millennial Workers

Only 29 percent of millennials today are engaged in the workplace, meaning they’re emotionally and behaviorally connected to their jobs and employers, according to recent research by Gallup.Yet, with millennials expected to constitute 46 percent of the workforce by 2020 and demand for skilled call center employees on the rise, organizations need to find ways

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5 Ways Contact Centers Can Attract and Retain Millennial Workers