8/10 people don’t care for your business – says the Net Promoter Score
For years, business owners have been happy to receive anything over a 7/10 in a review score. It’s like receiving a 3.5 or 4/5 – it sounds good, and certainly puts you in the above average scoreline. However, this kind of satisfaction has been misplaced for too long. Indeed, according to the NPS Promoter Score, […]
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