From Conflict to Connection: The Art of Effective Communication in Difficult Conversations
Master effective communication in difficult conversations. Listen, understand, and connect for stronger professional relationships.
Are you Too Agreeable to be Successful?
We are often told that ‘being nice’ – agreeable – is a way to be successful. But how true is this?
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Principle vs Specific arguments
I’m constantly reminded how a dynamic of argument and debate is in the wrong place. A recent issue cropped up where a colleague was pushing back to a technical supplier because insufficient information had been provided against a change request. The problem though was that the phrasing of the pushback was principle-based, i.e. he argued
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Perfectionism vs Pragmastism: Career Implications
This is a debate I often see in technical circles, mostly between technicians and their less technical managers or stakeholders. It’s a debate that often leads to conflict or a reduction in morale or motivation in each party. It has career implications too; as technical leaders aiming to build a career, its something we need
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