Information is the basis of the modern world. It’s the Information Age (wasn’t that Oracle who had that in their strapline in the 90s?) Information is power, so they say. But how do you get your information? This article covers how we get information from external sources, i.e. it isn’t about the coffee-machine chat. I’m […]
Frequently, I’ve felt my boss (in a number of organizations) is on another planet. Have you?
Career development isn’t just about doing a great job (although mastering your craft is a solid way to build a career to the greatest of heights), it’s also about building, maintaining and developing your profile inside and external to an organization. You can build your profile as I’ve just mentioned, by doing a great job
Non-Functional Requirements (NFRs) are often the ‘unsaid’ requirements of a new product or system. NFRs should describe an important business context. Organizations who express new requirements of an IT system or a product tend to be much better at describing how something should work rather than the conditions in which it should work. For IT departments,
Developing and improving your public speaking skills is a sure fire way of improving your personal confidence. On a similar vein, research and experience tells me that people who can demonstrate a grasp of language succeed better in the workplace. It’s similar to the psychological phenomenon that overweight people are perceived as less intelligent (with
I doubt many of us can answer this question Yes or No outright, but the answer maybe lurking there if you consider how frustrated you might be about not achieving your (realistic) desires. Career success, for example, is dependent on other folks supporting you and recognising your achievements. But I’d say in most cases, it’s
Technical professions require precision in language. We can’t express computer program code in slang, as much as we can’t express an insurance illustration without being exact. So in our profession, you’d expect all articulation and use of language to be unambiguous and precise, wouldn’t you? Well research has shown that technical professionals can still lack
If as you’ve felt that your meetings haven’t had the right spark of energy, or actually resulted in anything but a room full of hot air, then read on.
A number of emails led me to write this article on communicating ‘Bad News’. This is a common issue in business, particularly in the western world where short-term results are king. Passing on information that is considered to be unwelcome fills a lot of people with angst and dread, so I want to address this
I’m constantly reminded how a dynamic of argument and debate is in the wrong place. A recent issue cropped up where a colleague was pushing back to a technical supplier because insufficient information had been provided against a change request. The problem though was that the phrasing of the pushback was principle-based, i.e. he argued