June 19, 2008

Why Business Sponsorship and a Center of Excellence is Key to BPM Success

BPM isn’t a fad nor a bolt-on to business. BPM is a model for business and it is growing. BPM is about continuous improvement and scale through technology. BPM must be recognized at the highest level in an organizational to truly deliver on the promises sold by vendors. Here’s why: Continuous improvement is the primary […]

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What’s this Software as a Service (SaaS) all about? A layman’s view and implications for Technical Professionals

Many of you might know about Software as a Service (SaaS). It is a growing industry within IT, and based around (what might be to some) a simple concept. That is, software isn’t owned, but rented; not installed, but accessed; it’s not paid for upfront, but pay-as-you-go. You could liken it to watching TV rather

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