All Entries in the "Organizational Development" Category
How to Piss Off IT Professionals: Misalignment of Objectives
One of my more popular articles recently has been ‘12 Behaviors Most Disliked by IT Professionals ‘ in which I shared the 12 things IT professionals hated the most about their leaders. In this article, I will be addressing one of these - when the objectives of different leaders are misaligned.
If you enjoyed this [...]
Money Isn’t Everything, According to IT Professionals (who responded)
I’ve just read an excellent article, written by Ann All, on the IT Business Edge website that discusses the working environment that IT professionals prefer to work in.
What I like about it is Ann’s honest view about the conclusion that IT people like to work in a positive, challenging environment. I’m pleased that IT people see [...]
The Leader, The Followers, and the Situation
Everyone knows that Winston Churchill was a brilliant wartime leader, bringing the UK from the depths of despair at the beginning of World War II to being triumphant alongside its allies at the end. He was the undisputed king of wartime leadership at that time. But in peacetime, less people know, he was an average [...]
Update: How To Find a Much Better IT Job, Even in Recession
Following my recent article, I’ve found an excellent article on the HBS Working Knowledge website which discusses the tendencies of women who are finding it easier to move jobs and maintain their star profile.
This article shares the results of research that shows that females are generally more apt at switching jobs and preserving their ’shine’, when compared [...]
Do You Know If You Live Your Organization’s Values?
Good leaders know what they value and what their values are, and they recognize the importance of ethical behavior. The great leaders consistently and recognizably exhibit their values and ethics in their leadership style and actions. But what about the values that your organization declares it honors in corporate brochures, office posters and standard desktop [...]
Why IT People Don’t Move Jobs
The average tenure of an IT professional in an organization is still around two years on average, but there are exceptions where workers stay around what seems forever. Why?
I know of several dedicated, experienced IT professionals in the US, UK and South Africa that are in a ‘trap’ - i.e. they feel stuck in a [...]
A Painful Reminder About Change Management
When you’re headlong into a programme of work which requires significant process change, it is so easy to forget about the people the processes have an effect on. I’ve just realized this to my dispeasure!
Right now I am involved in a programme of working changing IT delivery processes, that covers the standard ITIL approach of Release [...]
SOA Demands Different Leaders
Service-Oriented Architecture (SOA) isn’t a new concept, but its emergence in organizations is demanding transformational leadership to be applied at all levels.
I’m assuming you already know about SOA, but I want to recap one important point. The nature of SOA is that it demands server-based technology functions, such as an accounting suite, to become the [...]
Industrialization of IT Will Create a Blue-Collar Sub-Class of IT Workers
The Industrialization of IT is one of my current favorite topics as I think we are at a turning point of the whole industry. But one of the biggest implications of this change is that it will reshape the workforce towards blue-collar working.
Industrialization of the IT department and the services it provides is a good [...]
Is CRM On Your Agenda?
IT Leaders have been burnt badly over CRM (Customer Relationship Management).
There are many failed CRM initiatives to dine out on. But CRM is set to face a resurgence as technology and business has matured towards being really ready for it. And this I think is they key reason why. CRM in the late 90s and [...]



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