All Entries in the "IT Ops" Category

Web Outages - What is Your Story?

Last week I wrote an article about the really embarrassing issue of not knowing when your website is down - particularly before your boss does. Does this still happen to you?
Have you got a story along these lines? And how did you solve it?
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Know When Your Website is Down Before Your Boss Does!

One of the most embarrassing events to happen to me is when my boss has asked me why our company website is down. I didn’t know it was down - and it was. Yellow Pages down the pants-time.
One easy way I found to get to know first is to use a website monitoring tool. I’ve [...]

Is Virtualization a Buyer’s Market? Why it is a Real Opportunity for IT

The last six weeks have been an interesting time in the world of virtualization. In late June Microsoft released their final version of Hyper-V, their new virtualization platform built into Windows Server 2008. Hyper-V has been widely anticipated, as Microsoft’s absence from the enterprise virtual market has left VMWare and some smaller players free to [...]

Industrialization of IT Will Create a Blue-Collar Sub-Class of IT Workers

The Industrialization of IT is one of my current favorite topics as I think we are at a turning point of the whole industry. But one of the biggest implications of this change is that it will reshape the workforce towards blue-collar working.
Industrialization of the IT department and the services it provides is a good [...]

How To Win the War on Disaster Recovery!

Disaster Recovery is one of the most dull and least important issues in IT, or so I am told (reading between the lines).
Even in large, multi-billion dollar organizations, disaster recovery and business continuity management is given less than 2% of the annual budget. It’s as if 9/11 never happened, which we all know, it [...]

Why IT Infrastructure really is the ‘Dial-Tone’ of Business Operations

Your company’s gateway to the Internet is replacing your Shop Window and your Telephone Switchboard. Outage can be measured in lost dollars and reputation.
If you pick up the phone to make a call and don’t here the dial-tone, what do you do? You might swear and bang the receiver repeatedly in disgust. If you go to a retail outlet and [...]

10 Top Tips That Will Improve Morale in the IT Ops department

Is your IT Ops team productive and always on top of their game? No? Then maybe it’s their morale that needs a boost.
There are some simple, low-cost and very effective things that can be done to improve this, and you’ll see that morale and productivity is boosted:

Invest in information boards:Using the traditional dot-matrix panels or [...]