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Brilliant Basics: When Good People Become Bad Bosses

Brilliant Basics: When Good People Become Bad Bosses

As soon as the word bad boss is mentioned most people start imagining pictures of a wicked person, a crook, a tyrant, a scheming backstabbing individual, a selfish ogre, etc. And typical textbook definitions of a bad boss is one who screams, threatens, intimidates, grabs credit, fires people, throttles people’s necks and so on. While [...]

Is ‘Dress for Success’ Still Applicable in Today’s Business?

Do you Dress for Success? Or are you more shorts and t-shirt than sharp trouser suit?
I was asked to write an article on this subject by one of the young people I coach regularly, as she was confused on the issue of how she should dress for work. She is a believer in Dress for [...]

Save Time and Energy! (with IT Templates)

The Industrialization of IT and ITIL demands IT Leaders to make processes robust and repeatable, and an essential part of this transformation is ensuring that information is exchanged consistently in the right way using the right forms and templates.
But so many IT organizations I meet reinvent the wheel - they make their own forms [...]

Don’t try and be Clever, Stupid: Using language for the layman

Do you sometimes get blank stares when discussing IT matters with the business? Or maybe you get push-back on changes you want made, but the push-back is non-specific or seems irrational? Well maybe the reason is because you’ve lost your audience in your use of language. I come across situations very frequently where this is the [...]

15 Blunders to Avoid when Implementing BPM

I’m on a bit of a roll with BPM (Business Process Management) at the moment and here is a list of 15 blunders you really should avoid when on a BPM initiative. BPM initiatives seem to be initiated in many of the organizations I talk to - it’s a hot topic. Vendors and consultants will [...]

Brilliant Basics: Converting ideas and opportunities in technology to business value

Nobody has the monopoly on good ideas. You may find yourself in a situation where you have a good idea that can revolutionize your organization, if only ‘management’ could see it. You’re bursting at the seams to speak to someone who can sponsor the idea and make it happen. For the bright technical professionals who [...]

Brilliant Basics: Getting the Most from Email Communication in Business

Brilliant Basics: Getting the Most from Email Communication in Business

The Internet has brought unprecedented access to information, and to each other. Using email, we are now able to contact friends, family and colleagues worldwide at the same time and from the same place, at low cost and effort. The trouble is, (for the same reasons) other people can contact us, often unsolicited. Spam is [...]