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Simon – one of the best quotes I’ve read on the power (danger) of cloud computing:
“Once you source from the cloud, you will never regain it as a core competence.”
That is one concern I have as well. If you outsource all your email admin to google apps, what happens a few years down the road when you want to bring it back in? Can you bring it back in? Are the tools available to get your cloud email into a non-cloud system? Do you have the resources to get it back and manage it?
Great stuff!
PS – thanks for the link!